1. Who is responsible
SOLODIGITALLTD (company number 17220868, England and Wales) is the controller of your personal data. Contact: [email protected].
2. What we collect, and why
- Searches: the route, dates, number of travellers and currency you search for, to show you fares and keep the service running. We do not ask you to create an account.
- Assistant messages: what you type to the assistant. Simple questions are answered by fixed rules. Other messages may be sent to our AI provider (DeepSeek) to be understood, without your email address. Please don't type personal or sensitive details.
- Price alerts: your email address, the route and date, your target price and chosen frequency, so we can email you. We only email you after you confirm.
- Clicks to partners: when you click a booking link we record an anonymous click (airline, route, price and time) so we can see which links are used. It holds no name, email or IP address. You then leave our site, and the airline's or partner's own privacy policy applies.
- Connection data: your IP address is processed by Cloudflare to deliver and protect the site. We keep a short-lived counter tied to your IP address (for up to one hour, or a day for sign-up limits) to prevent abuse.
Our legal bases are: performing the service you ask for, our legitimate interest in keeping the service secure and affordable, your consent for alerts (you can withdraw it at any time), and legal obligations such as accounting.
3. No ads, no tracking cookies of our own
We run no advertising and no analytics profiles, and we send no marketing emails. We set no cookies ourselves. Your browser stores your light or dark theme choice, and a service worker may cache pages so the app loads quickly or works offline. Cloudflare Turnstile may be shown to check you're human; it is used only for security.
Partner links and our affiliate network
We earn commissions through Travelpayouts, an affiliate network. On our pages we load a script from Travelpayouts (called Drive) that helps credit us when you click a partner link. It runs in your browser, may process technical information such as your IP address, device and the page you viewed, and may set cookies. Because it runs on the page you are viewing, please do not type personal or sensitive details into the chat. When you follow a partner link, the partner and Travelpayouts may also set cookies to track the booking. See Travelpayouts' privacy policy for details.
4. Who else handles your data
- Cloudflare: hosting, security, caching and storage.
- Travelpayouts and booking partners: fares and affiliate tracking when you click through.
- Resend: sending confirmation, alert and receipt emails.
- DeepSeek: AI language processing for some assistant messages.
Some of these providers may process data outside the UK and the European Economic Area. Where they do, we rely on appropriate safeguards required by UK data-protection law. We never sell your data.
5. How long we keep it
- Searches: up to 90 days. Anonymous price history: up to about 13 months.
- Unconfirmed alert sign-ups: deleted after 3 days. Active alerts: until you stop them or the flight date passes.
- If you stop all alerts, we keep only your email address on a “do not email” list so that we never email you again.
- Anonymous click records: up to 13 months.
6. Your rights
Under UK data-protection law you can ask to see, correct, delete or restrict your data, object to its use, and ask for a copy. To stop an alert, use the link at the bottom of any alert email. For anything else, email [email protected] and we'll reply within one month. If you're not happy, you can complain to the Information Commissioner's Office (ico.org.uk).
7. Security
All traffic is encrypted. We take no payments and never see or store card numbers. We limit what we collect and who can access it, and protect the site against automated abuse. No system is perfectly secure, so if you find a problem please tell us on the Contact page.
8. Children
FindMyFlight is not directed at children under 16 and we do not knowingly collect their data.
9. Changes
We'll update the date above when this policy changes, and say so on the site if the change matters.